51ÁÔÆæ

To provide for a uniform and systematic method for providing information technology services required by 51ÁÔÆæ (51ÁÔÆæ).

Applies to all Users who access 51ÁÔÆæ’s information technology resources.

Information Technology (IT) Resources: An array of products and services that collect, transform, transmit, display, present, and otherwise make data into usable, meaningful and accessible information. IT resources include but are not limited to: desktop computers, laptops, and tablet PC’s; handheld devices including but not limited to, cell phones; e-mail, voicemail, servers, central computers, and networks; cloud storage systems; network access systems including wireless systems; portable hard drives and databases; computer software; printers and FAX machines and lines; campus, classroom and office audio and visual display devices and switching, camcorders, televisions, physical media; telephone equipment and switches including local and long-distance services; satellite equipment and any other current or future IT resource adopted by 51ÁÔÆæ as new technologies are developed.

User: Anyone who uses 51ÁÔÆæ’s information technology resources, even if they have no responsibility for managing the resources. This includes students, faculty, staff, contractors, consultants, and temporary employees.

Policy

51ÁÔÆæ provides information technology resources through a centralized IT model. All departments and users are required to utilize 51ÁÔÆæ’s centralized IT department for all IT needs. Benefits of this model include:

• Lowered hardware expenses for IT infrastructure.
• Improved productivity for IT staff.
• Increased purchasing power.
• Help meeting industry regulations.
• Improved flow of information.

Guidelines 

Centralized IT Services 

51ÁÔÆæ’s centralized IT organization provides all IT services to 51ÁÔÆæ. These services include, but are not limited to:

• Centralized purchasing of all IT resources
• Help desk and desktop support services
• Classroom, conference room, and informal learning space support service
• Computers – desktop, laptop, and other
• Electronic mail
• Telephones and telephone service
• Fax machines and lines
• Internet
• Copiers, printers, and their service and supplies
• Software – general (e.g., Microsoft Office) and program specific (e.g., CADD)
• Servers
• Data storage
• Network infrastructure
• Classroom audio-visual installation and support
• Campus audio-visual display systems

Policy Non-Compliance

Any violation of this policy may result in corrective action up to and including termination of employment and/or suspension or expulsion in the case of a student.